Surveys

Every four years the City aims to gather residents’ opinions and feedback on City programs and services to help City leaders prioritize future action. ETC Institute administers the survey, which is statistically valid and mirrors similar benchmarking surveys conducted throughout the region. The survey is mailed to a random sampling of households, and ETC Institute follows up the mailing with phone contact until a representative sample of at least 400 surveys is collected. Questions remain largely the same from survey to survey in order to create trend data.

Mission administered the latest survey in 2021. The results of that survey and surveys from past years are available here: