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COVID-19 Community Resources

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This page shares information on community resources and ways to help during the Stay at Home Order in place through May 3, 2020. 

Johnson County COVID-19 Hotline, staffed by school nurses from across Johnson County.
913-715-CV19 (2819) | Monday - Friday, 8 a.m. - 5 p.m.

Johnson County Call Center for other calls and questions about the Stay at Home Order.
913-715-5000 | Monday - Friday, 8 a.m. - 5 p.m.

Kansas Department of Health and Environment
1-866-534-3463 (1-866-KDHEINF) Monday - Friday, 8 a.m. - 7 p.m. Saturday, 10 a.m. - 2 p.m. Sunday, 1 - 5 p.m.

Johnson County Coronavirus (COVID-19) Updates
Regularly updated information from Johnson County is available online here.

Community Resources
United Community Services of Johnson County (UCS) has gathered a range of resources and services to help with food, housing, child care and other resources online here

Check on neighbors and family members. During this time when social isolation is required to stop the spread of the coronavirus, normal routines are interrupted. Running errands, seeing friends, trips to the doctor and pharmacy and preparing meals all may become more difficult for some. Make sure to reach out to those who could use a bit of assistance, or just check in to visit to break up the day.

Free Breakfast and Lunch from Shawnee Mission School District. Free breakfast and lunch is available for children ages 1 through 18 at four locations. Students must be present in the vehicle for pick-up. More information is available here.

Harvesters Food Pantries. If you need assistance with food, a list of Harvesters mobile distribution events and food pantries is available here Cancellations, reschedulings and other details will be maintained on this page as well. For additional assistance, please contact Harvesters through their customer care line at (877) 653-9519 or on their website

Utilities. Our local utility providers are implementing a number of revised policies or procedures during this time. They are summarized by utility provider below.

Information from Evergy. Evergy is implementing the following: 

  • Extended payment options with customer service available to help walk through payment plans (even for those on plans currently).
  • No late payment fees until June 1 (for residential or small business customers).
  • No power disconnections related to nonpayments (for residential or small business customers).
  • Reduced payments for reconnecting service with no security deposit. If you've been disconnected for nonpayment, you'll only need to pay 1/12 of your balance.
  • A plan in place to keep the lights on in our communities.

If you're still unsure or have questions, look through their Help Center, or from 7 am to 7 pm on weekdays, reach out to their customer service team.

WaterOne. WaterOne is currently suspending turn-offs for non-pay in support of community wellness. Tap water is vital to promoting and restoring health during the COVID-19 event. This will be reassessed periodically based on the pandemic status and customers will remain responsible for their outstanding balances.
Please Note: Although there will be no service disconnections in the coming weeks, you will continue to receive account and payment reminders. We also encourage you to continue to make payments on your account. That helps avoid higher balances later. If you’re experiencing financial hardship due to the COVID-19 event, please contact WaterOne 913/895-1800 to make payment arrangements. You may reach a customer service rep by calling (913) 895-1800 or emailing

United Way. If you need help in the 23-county area covered by United Way of Greater Kansas City, you can get it from United Way 2-1-1. This free service provides access to thousands of resources. Call 2-1-1 and you'll reach a trained, caring professional seven days a week, 24 hours a day, 365 days a year. Or click the link here.

Trash, Recycling, Yard Waste Collection by WCA. At this time, WCA of Kansas City is able to maintain regular trash schedules. While City facilities are closed, you may purchase extra overage stickers at Mack True Value Hardward store. The stickers are $1.50 each.

Ripple Glass is still servicing their purple dumpsters for glass recycling, in Mission, at the HyVee parking lot.

Sew masks for health workers. As Johnson County continues to respond to the coronavirus (COVID-19) pandemic, we are now seeking donated cloth masks to build the supply of personal protective equipment that’s in need. Johnson County will begin accepting donated cloth masks at the Johnson County Administration Building, 111 S. Cherry St., Olathe. All donations can be dropped off in room 201 in the lower level, during business hours, 8 a.m. to 4 p.m., Monday through Friday. Some businesses are offering free fabric to make masks. For more information, call 913-715-1041. There are patterns and guidelines available in this document. Make sure to sanitize your work area before beginning.

Rumor Control. Misinformation is harmful during a time like this. FEMA has put together a rumor control page with information to help distiguish between myth and fact.

    City of Mission
    6090 Woodson    Mission, KS 66202    |    City Hall: 913-676-8350    |    Community Center: 913-722-8200    |   Emergency: 911
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